Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to buy violins and bows through our site.

Other methods of payment are cheque drawn on a UK bank, bank draft and bank transfer.

Due to the appalling inefficiency of PayPal administrative systems, we regret that we are no longer able to accept payment by PayPal.

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3D Secure

This is gradually being introduced throughout the world in order to make buying on the internet by credit card even more secure for customers. You may already have seen the MasterCard® SecureCode™ and Verified By Visa (VBV) symbols appearing on websites.

You are asked to register a pin number with the bank that has issued your credit card and then, when buying online, to enter that pin number on sites such as ours that use the 3D Secure system.

By registering for 3D secure it means that nobody could use your card details to make purchases on the internet because it cannot work without the pin, known only to yourself and your card-issuing bank.

If you have not yet used this system when shopping on the internet, when you start to make your purchase with us, you may be directed to a screen where you enrol with your bank and select a pin number.
THIS INFORMATION IS ONLY KNOWN TO YOU AND YOUR BANK.
We do not have access to that pin number.

Once you have registered for this secure system, you will not need to complete those details again and can continue shopping with us. You can use the same number on any of the thousands of sites now offering these very secure payment systems.